Closing the Loop by Operationalizing Systems Engineering and Design (CLOSED)
Motivation:
Specific Aims :
Aim 1:​Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for diagnostic tests and referrals that ensures diagnostic orders and follow-up occur reliably within clinically- and patient-important time-frames.
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Aim 2: Use systems engineering and patient engagement to design, develop, and refine a highly reliable “closed loop” system for symptoms that ensures clinicians receive and act on feedback about evolving symptoms and physical findings of concern to patients or clinicians.
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Aim 3: Design for generalizability across health systems more broadly so that the processes created in Aims 1 and 2 are effective in (1) a practice in an underserved community, (2) a large tele-medicine system, and (3) a representative range of simulated other health system settings and populations.
Partners:
Sunday, June 2, 2019
Sunday, June 2, 2019
Approach:
Sunday, June 2, 2019
Results to Date:
VA Healthcare Systems Engineering Postgraduate Fellowship
The VA Healthcare Systems Engineering Postgraduate Fellowship introduces recent engineering graduates to the growing field of healthcare engineering. The VA runs the largest healthcare system in the country, serving 8.7 million Veterans, and is a leader on many quality and safety metrics. The fellowship is based at the New England Veterans Engineering Resource Center (VERC) in the vibrant city of Boston, MA. The VERC is a dynamic group of engineers and process improvement specialists working on regional and national projects to enable VA healthcare to efficiently, effectively, and reliably provide exceptional care.
Fellows have the opportunity to:
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Learn to apply industrial and systems engineering techniques to the improvement of health systems
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Become immersed in clinical processes and procedures and have the opportunity to pilot tests of change
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Use advanced engineering methods such as modeling or simulation, and apply other expert skills (e.g. operations research, scheduling, data mining, human factors, risk analysis) in the development and application of innovative engineering solutions
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Work in primary and specialty care models, inpatient medicine, surgical safety, and administrative processes.
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Submit a manuscript to a medical quality or systems engineering journal and/or present work as a conference poster or presentation.
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Take advantage of multiple learning opportunities in areas such as project management, facilitation, mentorship, lean, and a specially designed biweekly fellowship seminars, taught by healthcare practitioners and systems engineering experts.
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Health Systems Engineering competencies to be learned by fellows